Privacy Policy

This Privacy Policy describes how July Labs, LLC (“July Labs”, “we”, “us”) handles information in connection with CSuite (the “Service”). CSuite is designed to be local-first: your conversations, workflows, files, and credentials live on your device.

1. Information stored on your device

CSuite stores prompts, chat history, workflow definitions, model configurations, API keys, and locally generated assets in application data on your computer. This information is not transmitted to July Labs, LLC.

2. Third-party AI providers

When you choose to use a third-party provider (for example, Anthropic, OpenAI, or a self-hosted runtime), the prompts and files you send are transmitted directly from your device to that provider using the credentials you supplied. Their handling of that data is governed by their own privacy policies.

3. Information we may receive

If you contact us, sign up for updates, or report an issue, we receive the information you choose to share, such as your email address and the contents of your message. We use this only to respond and to improve the Service.

4. Diagnostics and analytics

The CSuite desktop app reports anonymous usage so we can tell how many people the app reaches and which versions are still in use. Once a day, while the app is open, it sends: a random install identifier, the app version, your operating system and processor architecture, and your language setting. Nothing else is sent — not your prompts, files, generations, model choices, file paths, or provider credentials, none of which ever leave your device.

The install identifier is a random value generated on your machine. It is deliberately separate from your license, so this data cannot be connected to your name, email address, or purchase. We record the approximate country the request came from where our hosting provider supplies it; we do not store IP addresses.

This reporting is on by default. You can switch it off at any time under Account → Privacy in the app, which stops it immediately, or by setting the DO_NOT_TRACK=1 environment variable, which overrides the in-app setting. The same panel shows you the exact install identifier being reported.

When you download CSuite from this website we record the download — which file, on which day, and a one-way hash of your IP address and browser user agent so that repeat clicks are only counted once. The hash cannot be reversed to recover your IP address, and the IP address itself is not stored.

This marketing website uses Google Analytics 4 (measurement ID G-23V72CLDGN) to understand aggregate traffic patterns. IP addresses are anonymized. You can opt out at any time using the “Cookies” link in the footer; opting out disables Google Analytics tracking on this site and clears existing _ga cookies. To learn how Google processes this data, see Google’s privacy policy.

5. Cookies on this website

If you opt out of analytics we store that choice in your browser’s local storage (key csuiteCookieConsent) so we honour it on future visits. We do not run third-party advertising trackers. With analytics enabled, Google Analytics sets its own first-party cookies (typically _ga and _ga_*) to measure aggregate usage.

6. Data retention and deletion

Local CSuite data persists until you delete it from your device. You can remove all data by uninstalling the application and clearing its application data directory. For information you have sent us by email, you may request deletion at any time.

Anonymous usage records described in section 4 are kept for 24 months and then deleted. Because they are not linked to any identifying information, we generally cannot locate an individual person’s records on request — but you can find your install identifier under Account → Privacy in the app and send it to us, and we will delete the records matching it.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes

We may update this policy from time to time. Material changes will be reflected by updating the date above.

9. Contact

Questions about this policy can be sent to July Labs, LLC at support@csuite.so.